Privacy Policy

Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Notice (hereinafter referred to as “the Notice”) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter referred to as “Services”).

What Data Do We Collect?

When you use our Services, we may collect the following information about you:

Contact information: name and surname, email address, phone number, address.
Usage information: details about how you use our Services, including time, duration, and manner of use.
Technical information: IP address, browser type and version, and our cookies used to enhance user experience.
Data you enter into the contact form, including your email address used to receive a response to your inquiry.
Other data you voluntarily provide.
Delivery information such as delivery address.

Purposes for Which We Use Your Data

We use your personal data for the following purposes:

To provide, improve and personalize our Services.
To communicate with you, including responding to your inquiries.
For marketing purposes, subject to your prior consent.
To comply with legal obligations.
To specify the particular purposes for which the website owner uses visitor data.

Who Is Responsible for Processing My Data?

The website owner Sanja Ambrinac, Krotovica 6, 10040 Zagreb, wearluwe@gmail.com is, as the data controller under the General Data Protection Regulation (hereinafter “GDPR”), responsible for processing your personal data.

Who Has Access to My Data?

The data concerning you may be transferred to our partners and subcontractors acting as data processors in accordance with Article 28 of the GDPR, if we engage them for specific tasks involving personal data processing.
For example, we use the services of WIX.com LTD (hereinafter “WIX”) as our website provider. Further details about WIX’s data processing practices can be found in their Privacy Policy at https://www.wix.com/about/privacy.
We remain responsible for your data processing even in such cases.

Additionally, we may share your data with our partners who independently provide services to you, separate from your relationship with us — for instance, if you order partner services through us or grant consent for us to share your data.

Finally, we may disclose data to public authorities if required by law.

Are My Data Subject to Automated Decision-Making?

We do not use your data for automated decision-making processes.

How Long Do We Keep Your Personal Data?

We store your personal data only as long as necessary to fulfil the purposes for which they were collected.
For example, we retain your email address for newsletter purposes only while you remain subscribed.

Where Are My Data Processed?

Your data are primarily processed in the Republic of Croatia and other EU/EEA countries.
Only exceptionally may we transfer your data to so-called third countries, in which case we ensure appropriate safeguards, such as the use of the European Commission’s Standard Contractual Clauses or transfers to countries offering an adequate level of data protection as determined by the European Commission.

Your Rights Regarding Your Data

In accordance with the GDPR, you have the following rights:

Right of access (Article 15 GDPR): You may request confirmation of whether your data are being processed, information about categories of personal data, purposes, recipients, and storage periods.
Right to rectification (Article 16 GDPR): You may request correction of inaccurate personal data.
Right to erasure (Article 17 GDPR): You may request deletion of your personal data.
Right to restriction of processing (Article 18 GDPR).
Right to object (Article 21(1) GDPR): You may object to processing based on legitimate interest.
Right to data portability (Article 20 GDPR): You may request to receive your data in a structured, commonly used, and machine-readable format.
You have the right to withdraw consent at any time, and data processed based on that consent will no longer be used.

To exercise these rights, contact us at wearluwe@gmail.com.
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze how our Services are used.
You can control cookie settings in your browser.
For more details, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Updates to This Privacy Policy

This Privacy Policy may be updated periodically. All updates will be posted on our website.

Contact Information

For any questions regarding the collection or processing of your personal data, or regarding this Notice, please contact us at wearluwe@gmail.com.